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Support

Get help with your hosting

Three ways to get an answer: search the help centre, open a ticket from your account, or call. Tickets are best for anything account specific, because they are linked to your services.

Open a ticket

The fastest route for technical and billing questions. Your ticket is linked to your account, so the team can see your services.

Open a support ticket

Call us

For questions before you buy, or when you would rather talk it through. Have your domain name ready.

+91 9114422066

Help centre

Step by step fixes for DNS, SSL, email, website errors, control panel tasks and VPS access, available any time.

Browse the help centre

Better tickets, faster fixes

What to include in a support ticket

  1. The domain or service the problem affects.
  2. What you expected to happen and what happened instead.
  3. The exact error message, copied as text.
  4. When it started and anything that changed just before: an update, a DNS change, a new plugin.
  5. What you have already tried, so nobody repeats it.

Never paste passwords into a ticket or email. If access is needed, ask support how to share it safely.

Account tasks

These open in your ODHOST account, where you may be asked to log in.

Contact us