Frequently asked questions

Five hosting plans (Spark, Boost, Thrive, Turbo and Elite) for websites, plus VPS hosting and dedicated servers for larger projects. See all hosting options.

Count the websites and mailboxes you need. The plan finder turns that into a suggestion in under a minute.

Only quantities: websites, storage, mailboxes, databases and subdomains. Free SSL, weekly backups, the control panel and unlimited bandwidth (fair use) are the same on all five. Compare them side by side.

Please contact ODHOST before ordering so the team can confirm the right setup and price for your application.

Not currently. Agencies usually host client sites on Turbo or Elite. See hosting for agencies.

ODHOST offers VPS and dedicated servers rather than a cloud platform. For many projects a fixed price VPS is simpler. Read web hosting vs cloud hosting.

Hosting plans cost ₹99 to ₹799 a month. VPS hosting starts at ₹699 and dedicated servers at ₹11,499 a month. Every price is on the pricing page.

The listed price is the recurring price at current rates. There is no introductory discount that ends at renewal.

No. Yearly billing costs exactly twelve times the monthly price. Choose whichever suits your cash flow.

Applicable taxes are calculated and shown at checkout before you pay.

Invoices appear in your ODHOST account, where you can pay online. See paying invoices and renewing.

Your first shared hosting plan and your first VPS come with a 30-day money-back guarantee. Ask within 30 days of paying and we refund the full amount you paid for that plan. Renewals, dedicated servers and custom offers are not covered. To ask, open a Billing ticket from your account. The full terms are in the refund policy.

VPS and dedicated servers are located in India. The location of the servers behind the hosting plans is not currently published; ask support if you need it.

Yes, on every hosting plan. See free SSL certificate.

Every hosting plan is backed up weekly. We also recommend keeping your own copies. See website backups.

There is no fixed monthly transfer cap on hosting plans, subject to fair use. Read hosting terms explained.

Plans list 99.9% uptime. That works out to roughly 43 minutes of possible downtime in a 30 day month.

Yes, on any hosting plan. See WordPress hosting.

Not at the moment. Register your domain with any registrar and connect it. See use your domain.

Change its nameservers to the ones in your welcome email. Our domain connection guide covers both nameserver and DNS record methods.

5 on Spark, 25 on Boost, 40 on Thrive, 80 on Turbo and no set limit on Elite.

Open a ticket from your account or call +91 9114422066. See support options.

Use the Log in / Sign up button at the top of every page and enter your email. We email you a 6-digit code, with no password needed. If you are new, we ask for a few details after the code and create your account. Your ODHOST account is where you manage services, invoices and support tickets.

Yes. Our migration guide explains the steps. Ask support whether migration help is available for your plan.